User Documentation

You know Cend. But maybe you need a refresher on some of the details. Or maybe you’re coaching a colleague on the Cend platform. Whatever your need, here is our user training documentation to help guide you step-by-step for Cend Cync, TariffEngine, and Cend Cecure.

 

Jump to Guides for:

Cerve
Cecure Blue
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Our Customer Support team is happy to assist you with any additional questions you may have. 

Cerve

Cend Cync Guide for RMCs/Clients

A user guide for RMCs or Corporate clients who use Cend Cync that covers the process from creating a shipment, awarding the move, and tracking the pricing evolution throughout the 5 stages of the move.

Portal Booker Coordination Fees Instruction

Cync Booker Coordination Fees Instruction Form

Use this form if you need to update your Booker Coordination Fees.

PricePoint Allowance and Shipping Lane Guide

Cend Allowance and Shipping Lane Guide

Information on allowances.

 

 

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Cecure Blue
Cecure Blue

Cend Cecure (Paid Subscriber) User Guide

This user guide for paid Cend Cecure subscribers will show you how to get the best use out of the Cend Cecure tools: Calculator, and Analysis

Cecure Blue

Cend Cecure (Free Subscriber) User Guide

This user guide for free users will show you how to get the best use out of the Cend Cecure Calculator.

 

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TariffEngine User Guide

TariffEngine User Guide

This document will take you step by step through the process of creating your rates and it contains everything you need to know to successfully manage your tariffs in the TariffEngine platform.

PricePoint Tariff Rules

Cend Tariff Rules

Cend works because there is a standard set of rules for tariff entry to allow apples-to-apples comparison.  Be sure to review the inclusions/exclusions and reach out to support@cend.com if you have any questions before getting started.

Review Tariff Entries

Review Tariff Entries

How to quickly review your current Tariff rates in TariffEngine

Review Tariff Entries

Review Tariff Entries

How to quickly review your current Tariff rates in TariffEngine